Job Information
SSM Health Pharmacy Clerk - Full Time - Fond du Lac in Fond du Lac, Wisconsin
It's more than a career, it's a calling.
WI-Fond du Lac Regional Clinic Main
Worker Type:
Regular
Job Highlights:
Job Highlights
Location: Pharmacy Plus located in the Fond du Lac Regional Clinic connected to St. Agnes Hospital at 420 E Division Street
Department: Pharmacy
Schedule: Full Time (40 hours/week) - Monday through Friday: 8-430 or 9-530; weekends (once every 6 weeks) 745-4 Sat and/or Sun; one holiday a year
Pay: Hourly - shift differential eligible
This position requires a high level of customer service skills and comfortability delivering medication to inpatient rooms at St. Agnes upon discharge, while being on your feet for long periods of time.
Our Culture
At SSM Health, we bring together and cultivate exceptional people. We are dedicated to providing our employees with the tools, recognition, opportunities, and collaborative partnership needed to thrive in a patient-centered health care environment.
SSM Health is committed to creating a partnership with employees because when our employees thrive, so does our healing mission. We ask our employees to actively engage and participate in decisions that impact their work. We celebrate together and recognize those people who help us deliver an exceptional experience.
Our Benefits
In addition to competitive compensation, SSM Health offers a wide variety of benefits and programs:
Comprehensive suite of health, dental, vision, life, disability insurance, 401k, HSA/FSA, and generous PTO
Daily Pay for qualifying positions
A culture that supports professional development including tuition reimbursement and discounts, participations in the Federal Loan Forgiveness Program, professional development days, opportunities for career advancement and much more
Employee Relief Fund to help with life’s unexpected financial emergencies
Commitment to employee wellness through our EAP, well-being checks with leaders, flexible work schedule where feasible, and online wellness opportunities. Select locations also offer free on-site fitness center access, meditation rooms, and serenity gardens
Established employee recognition program
Commitment to caring through philanthropy, volunteer opportunities, and PTO donation program
Job Summary:
Assists pharmacy staff with serving customers, insurance transactions, payments, stocking, inventory and medication delivery as allowed by state and federal regulations.
Job Responsibilities and Requirements:
PRIMARY RESPONSIBILITIES
Greet and acknowledge customers. Provides excellent customer service to patients, coworkers, and ancillary departments. Inform patients when delays are encountered with filling their prescriptions.
Retrieve completed orders from will call and call a pharmacist when the customer is ready for consultation.
Coordinates purchasing and pricing of OTC inventory and office supplies. Coordinates inventory returns and outdates. Ensure self-service pharmacy items are appropriately stocked and front end of pharmacy is neat, orderly and effectively merchandised. Maintains knowledgeable of merchandise and assists customers within the pharmacy.
Bills insurance and/or customers for prescriptions and merchandise and can resolve routine questions and/or insurance rejections or escalate to proper channels.
Maintain patient charges, payroll deductions and monthly billing per local policy. Operates the cash register or point of sale (POS) system and performs end of day balance per established procedures.
Answer telephones and emails, responding to inquiries that do not require the attention of a pharmacist or technician. Record complete messages for follow up by another pharmacy member.
Reconciles invoices to medications and supplies received according to established procedures. Monitors inventory and reports discrepancies to a technician or pharmacist.
Delivers medications to patients as assigned and allowed per all state and federal regulations, including but not limited to bedside delivery, preparation of mailed and couriered prescriptions, and counter service pick up.
Works in a constant state of alertness and safe manner.
Performs other duties as assigned.
EDUCATION
EXPERIENCE
- No experience required
PHYSICAL REQUIREMENTS
Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
Frequent keyboard use/data entry.
Occasional bending, stooping, kneeling, squatting, twisting and gripping.
Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
Rare climbing.
REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS
- None
Department:
7976000034 AHE PLUS
Work Shift:
Variable Shift (United States of America)
Scheduled Weekly Hours:
40
SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status , or any other characteristic protected by applicable law. Click here to learn more. (https://www.ssmhealth.com/privacy-notices-terms-of-use/non-discrimination?_ga=2.205881493.704955970.1667719643-240470506.1667719643)